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VMInnovations

VMInnovations Store Details
1,284 customers have rated this store since March 2007

 
4.6
See all ratings
All Ratings
  • 4.8 Charges stated clearly before order submission
  • 4.7 Order tracking
  • 4.3 Ease of finding what you are looking for
  • 4.7 On-time delivery - Product arrived when expected
  • 4.2 Clarity of product information
  • 4.6 Prices relative to other online merchants
  • 4.5 Variety of shipping options
  • 4.4 Would shop here again
  • 4.2 Overall look and design of site
  • 4.5 Product met expectations
  • 4.2 Selection of products - Types of products available
  • 4.7 Shipping charges
  • 4.3 Customer support
  • 4.7 Availability of product you wanted
  • 4.6 Overall satisfaction
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 1421 King Bird Rd
Lincoln NE 68521
UNITED STATES
Customer Service: Tel: 866-639-9320
Fax: 402-724-6344
Email: help@vminnovations.com
Web site: http://www.vminnovations.com
Features & Services

Ordering Methods
Order phone number: 866-639-9320
Toll-free order phone number: 866-639-9320
Order fax number: 402-742-6344
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
31 Reviews TotalReviews 1 - 10 of about 31
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by bigdaddy, Friday, May 18, 2012 9:51 AM
great place to order what you need
very prompt on the internet
  • 4.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.0 Overall satisfaction
  • 5.0 
by SpaFire, Wednesday, May 16, 2012 9:57 AM
My order was originally held up by the fraud prevention office at VMI which caused much frustration. After voicing my concerns to Bizrate I was contacted by a competent service rep that corrected the issue and got my product shipped out the next day. One thing that VMI needs to know about the product I orderd is that it requires a vent option to be ordered with the heater or it is useless. The photo is missleading as it shows the unit with the outside vent option installed. Neither option is offered on the website so I acquired one locally. The unit is now installed and working well. Thank you.
They had the product I needed at the best price around and the Free ground shipping sealed the deal. I would definitely check here first when making future purchases.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 5.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by Denny, Friday, May 11, 2012 5:46 AM
Great site...was referred through 'BradsDeals', but if I need anything else, I believe I would go to VMinnovations on my own.
I thought this site was easy to navigate and had what I wanted.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by Ryan S., Thursday, May 10, 2012 7:23 AM
I just wanted to express my appreciation for the excellent service I received on my recent purchase. The Wilson Linear XD Complete Golf Set was as advertised for a great price and very fast and free shipping. This was my second purchase from your site and I will be back for more.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 3.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by x, Monday, April 30, 2012 7:12 AM
good
  • 1.0 Would shop here again
  • 1.5 Overall satisfaction
  • 0.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 3.0 Customer support
  • 3.5 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
by don, Thursday, April 26, 2012 7:23 PM
I ordered a new heater but the one I received looked like a re-firb. It had a small piece missing from the top and a couple of scratches. The unit was also a bit dusty like it had been used.
  • 4.0 Customer support
  • 4.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4.0 Overall satisfaction
  • 4.0 Would shop here again
  • 5.0 
by kurbek, Saturday, April 14, 2012 3:14 PM
delivery fast, on time, resolved problem with e-bay, good buy
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 1.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 3.5 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by Andy, Friday, April 13, 2012 9:01 PM
pleasantly surprised with availability of product and price was great! Beat buying local by far and free shipping!! You rock guys.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
Friday, April 13, 2012 7:16 AM
One item was not delivered and the online support staff was excellent and immediately took care of the problem. Nice job!
Thanks for the great service!
  • 3.5 Would shop here again
  • 2.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
Friday, April 06, 2012 8:35 AM
I sent the information they wanted and then the product was still not shipped another call to customer service was required to get the item shipped
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