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Kotulas.com

Kotulas.com Store Details
394 customers have rated this store since August 2008

 
4.4
See all ratings
All Ratings
  • 4.4 Product met expectations
  • 4.4 Overall satisfaction
  • 4.4 Customer support
  • 4.5 Order tracking
  • 4.4 Clarity of product information
  • 4.3 On-time delivery - Product arrived when expected
  • 4.3 Would shop here again
  • 4.3 Variety of shipping options
  • 4.7 Charges stated clearly before order submission
  • 4.5 Ease of finding what you are looking for
  • 4.5 Shipping charges
  • 4.3 Prices relative to other online merchants
  • 4.3 Availability of product you wanted
  • 4.4 Overall look and design of site
  • 4.4 Selection of products - Types of products available
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 2800 Southcross Drive West
Burnsville MN 55306
UNITED STATES
Customer Service: Tel: 1-800-685-4845
Fax: 952-882-6927
Email: commerce@kotulas.com
Web site: http://www.kotulas.com
Features & Services

Ordering Methods
Order phone number: 1-800-685-4845
Toll-free order phone number: 1-800-685-4845
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
5 Reviews TotalReviews 1 - 5 of about 5
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
Tuesday, April 24, 2012 4:31 PM
Thank you. I received the order about a week before I though I would. I am very pleased with the wagon and hope to use Kotula's again in the future. I like their product line.
This is my first shopping experierce with Kotula's. Found the item I was looking for and it has excellent reviews.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
Tuesday, April 10, 2012 7:27 AM
Excellent product choices. However, my orders via e mail are always confused as I live in Canada and have my orders shipped to various addresses in the U.S.A. When I choose change shipping address, your system also changes my billing address and of course your credit dept refuses my credit card because it is attached to my home adress in Alberta Canada which should never change. I'm hoping it is corrected now.
I have had a few problems ordering items on line probably because I live in Canada and have my orders shipped to addresses in the USA. I think the problem has been resolved now.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
Wednesday, March 28, 2012 7:59 AM
The best part was no shipping charges!
  • 2.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 1.0 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 4.5 Clarity of product information
by bdc, Wednesday, March 28, 2012 4:03 AM
My purchase experience with Kotula's wasn't a particularly a good one since the item I purchased was backordered for a month.
So far so good...I've not bee to their site before and was impressed with ho easy and quick it was to shop and check out.
  • 3.5 Would shop here again
  • 4.5 Availability of product you wanted
  • 4.0 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 4.0 Overall satisfaction
  • 4.5 
Friday, February 24, 2012 12:57 PM
I've bought from Kotula's several times and each experience has been good. I wish the free delivery was quicker but it was free so I can't complain.
 
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